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Returns & Exchanges
At Kōv Essentials, we want you to love your beauty rituals. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, unopened condition.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
2
Prepare Your Package
Securely pack the items in their original packaging and attach the pre-paid shipping label provided via email.
3
Ship It Back
Drop off your package at any authorized carrier location within 7 days of receiving your return label.
4
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing